HCK offers multiple payment options that make purchasing easy.
- We accept shopping product by credit card. Credit cards accepted include: Mastercard, Apple Pay, American Express and Visa.
- Available payment for purchases can also made by PayPal.
- COD, Cash payment or Debit Card orders are not accepted.
- Mostly our products are identify as heavy weight and large appliance. If you buy more than 1 product, or in some cases, certain items may ship and be billed separately, and additional shipping fees may apply. Your cart at checkout will identify items that will ship and be billed separately and itemize any additional shipping fees.
- If you have to cancel an order, your cash back timeline will be determined by your financial institution. Here's a helpful guide with estimated times：
VISA & MASTERCARD: 7-14days, varies by bank
AMERICAN EXPRESS: 30 days
If it were up to us, there’d be no such thing.
SECURE PAYMENT POLICIES
We promise every transaction made online at hck-cool.shop is as safe as can be! We use secure technology to keep you and your payment information under proverbial lock and key.
ADDRESS VERIFICATION AND ALTERNATIVES
Before we send anything anywhere, we double check your bank’s records with the shipping address and account holder information to prevent fraudulent purchases. Make sure the card or account you’re using at checkout has your name on it if you share with a family member.
If you need to ship something to an address other than the one listed on your card account, just do us a favor and give your financial institution a call and add the address you’d like us to ship to to your verified address list. This will help prevent any slow-downs in getting merchandise out of our warehouse and on its way to you.